Design and Strategy | Startup to Enterprise

Design turns possibility into purpose.

Over twenty years making complex platforms and brands coherent: useful to the people who rely on them, viable for the businesses behind them, and built for the real world.

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Available for work
  
PayPal logo in white text.EstateGuru company logo with a stylized 'EG' monogram in white on a black background.Flowbird logo in white text with stylized bird icon on a transparent background.Publicis Groupe corporate logo featuring a stylized lion's head above the company name.
Publicis Groupe corporate logo featuring a stylized lion's head above the company name.Flowbird logo in white text with stylized bird icon on a transparent background.Publicis Groupe corporate logo featuring a stylized lion's head above the company name.Publicis Groupe corporate logo featuring a stylized lion's head above the company name.

I lead design for regulated platforms where compliance and operational scale require strategic vision and hands-on execution. I work as player-coach: building teams while staying close to craft.

[ Selected work ]

Global urban mobility platform
Flowbird

From Production Team to Strategic Partner

→ 25% faster time-to-market
→ 45% increase in design team productivity
→ 95% design team retention through acquisition

Organizational transformation | Design systems | Platform scale | International operations | MaaS
See case study
Regulated platform transformation
Estate Guru

Transforming a Legacy Fintech Platform

→ 35% improvement in task completion
→ 50% reduction in user errors
→ 1.2M+ regulated documents managed

Platform transformation | Design systems | Regulated fintech | B2B SaaS
See case study
LATAM payroll fintech platform
Kiru

Building a Multi-Country Payroll Platform from Zero to Scale

→ 0 to 9,000+ users in 24 months
→ 400 corporate clients onboarded
→ NPS 80

Founding designer | Platform architecture | Design systems | International operations
See case study
Global payments ecosystem
PayPal

Unifying a Global Payments Ecosystem at Enterprise Scale

→ 10M+ active users supported
→ 40% increase in feature adoption
→ 20% reduction in customer service calls

Enterprise scale | Platform architecture | Global payments | Product strategy
See case study

[ About ]

I've spent over twenty years designing and leading digital products across fintech, mobility, and enterprise SaaS, from early-stage startups to platforms serving millions of people. Much of my work has been in regulated environments, where the cost of getting the experience wrong can be significant.

I work across the full product lifecycle, from validation and product definition through design, delivery, and organizational scale. I like complex problems, especially the ones that don't arrive with a clear answer.

The goal is always the same: make the product purposeful to the people using it, the business behind it, and the teams building it.

More about me

When Eric joined us, we needed to structure our UX team and integrate design into our product development process. He rose to this challenge by creating a sustainable framework that positioned UX as a core pillar of our product strategy."

darek cto flowbird

Darek Partyka, Chief Product Officer, Flowbird

"Eric brought a rare mix of big-picture thinking and meticulous detail. The design leadership work helped streamline complexity, and the collaborative style made them a trusted partner across the board."

greg cto euvic

Greg Bebenek, Chief Technology Officer, Euvic

"Eric’s an extraordinary design leader and collaborator. He drove strategy, customer research, and interaction design to explore the virtual card viability for PayPal. Together, we created a new product for our company portfolio that proved to be an incredible revenue driver."

nick content design paypal

Nick Gamino, Lead Content Designer, PayPal

Let's build something that matters.

Whether you're creating something new, transforming an existing product, or building the team to take it further, I'm interested in the problems worth solving.

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[ FAQ ]

Are you open to full-time roles?

Yes. I'm currently open to senior product design leadership roles, as well as select fractional and advisory engagements. I'm most interested in opportunities where I can shape product direction, strengthen design leadership, and stay close to the work.

Where are you based, and do you work remotely?

I'm based in Austin, Texas, and I'm open to remote work globally or hybrid opportunities in the Austin area. I'm not looking to relocate. I've led distributed teams across North America, Latin America, and Europe and am comfortable working across time zones and organizational boundaries.

What size teams have you led?

I've directly led design teams of up to 12 people across agency, scale-up, and enterprise environments. I lead the organization and direction, but I stay hands-on in product and UX design when the work calls for it.

What kind of design organization is a good fit for you?

I do my best work in organizations that see design as part of product decision-making, not simply a production function. I'm especially effective when a product is growing, a legacy experience needs to evolve, or a team needs stronger direction without losing connection to the work.

What kinds of products do you specialize in?

My experience is concentrated in complex digital products, particularly fintech, urban mobility, and enterprise SaaS. Much of my work has been in regulated and technically demanding environments, including financial platforms and transit payment systems.