Product Design | Startup to Enterprise
Designing and leading digital product systems
From validation through delivery and organizational scale, I bring structure, clarity, and measurable impact to complex platforms and teams.
Get in touch
Open to opportunities
  
Flowbird logo in white text with stylized bird icon on a transparent background.PayPal logo in white text.EstateGuru company logo with a stylized 'EG' monogram in white on a black background.Publicis Groupe corporate logo featuring a stylized lion's head above the company name.
10M+
users served across global fintech and mobility platforms
95%
design team retention through acquisition
35%
faster task completion and 50% fewer user errors on complex fintech workflows
0→9,000+
users in 24 months as founding design leader

Proven impact across regulated fintech, mobility, and enterprise SaaS.

Transforming UX Maturity at Flowbird
Global urban mobility platform
2022-2025
Flowbird

From Production Team to Strategic Partner

25% faster time-to-market
45% increase in design team productivity
95% design team retention through acquisition
Organizational transformation | Design systems | Platform scale | International operations
See case study
Estate Guru UX Design
Regulated platform transformation
2023-2025
Estate Guru

Transforming a Legacy Fintech Platform for the $124T Wealth Transfer Market

35% improvement in task completion
50% reduction in user errors
1.2M+ regulated documents managed
Platform transformation | Design systems | Regulated fintech | B2B SaaS
See case study
Designing a Connected Payroll Ecosystem for a Smarter Financial Future in LATAM
LATAM payroll fintech platform
2020-2022
Kiru

Building a Multi-Country Payroll Platform from Zero to Scale

0 to 9,000+ users in 24 months
400 corporate clients onboarded
NPS 80
Founding designer | Platform architecture | Design systems | International operations
See case study
Unifying PayPal’s Card Ecosystem
Global payments ecosystem
2016–2020
PayPal

Unifying a Global Payments Ecosystem at Enterprise Scale

10M+ active users supported
40% increase in feature adoption
20% reduction in customer service calls
Enterprise scale | Platform architecture | Global payments | Product strategy
See case study

About me

I am a product design leader operating at the intersection of systems, strategy, and execution.
For more than 15 years, I have built and transformed complex digital platforms across fintech, mobility, civic technology, and enterprise SaaS. My work spans startup creation, regulated platform transformation, and enterprise-scale ecosystems.

Across North America, Latin America, and Europe, I have led distributed design organizations delivering B2B, B2C, and B2B2C products used by millions.

I combine product strategy, platform architecture thinking, and AI-enabled workflows to simplify complexity, align teams, and deliver measurable outcomes.
My work spans the full lifecycle, from validation and product definition through delivery and organizational scale.

I am currently open to senior product design leadership opportunities and selective advisory engagements.

"Eric has been an exceptional leader and collaborator during our time working together. When Eric joined us, we needed to structure our UX team and integrate design into our product development process. He rose to this challenge by creating a sustainable framework that positioned UX as a core pillar of our product strategy."

darek cto flowbird

Darek Partyka, Chief Product Officer, Flowbird

"Eric brought a rare mix of big-picture thinking and meticulous detail. The design leadership work helped streamline complexity, and the collaborative style made them a trusted partner across the board."

greg cto euvic

Greg Bebenek, Chief Technology Officer, Euvic

Eric’s an extraordinary design leader and collaborator. He’s thoughtful, methodical, and thorough in his approach. He drove strategy, customer research, and interaction design to explore the virtual card viability for PayPal. Together, we created a new product for our company portfolio that proved to be an incredible revenue driver, opening up a new tier of customer loyalty.

nick content design paypal

Nick Gamino, Lead Content Designer, PayPal

Start a conversation

If you are building a new platform, modernizing a legacy system, or scaling a design organization, I would welcome the opportunity to connect. I partner closely with founders, product leaders, and executive teams to bring clarity, structure, and momentum to complex initiatives.

Explore more work

View additional case studies and deeper project history on the work page.

For more recent studio-led engagements and detailed process breakdowns, visit A Stronger Idea Design.

AStrongerIdea.Design > An interactive product studio

FAQ

What does Eric Tomlinson specialize in?
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Eric Tomlinson is a senior product design leader specializing in UX strategy, product design, AI-design, and design systems for complex digital products in B2B, B2B2C, fintech, urban mobility, and products that provide utility for their users. He helps organizations align user needs, business goals, and scalable systems to drive measurable outcomes.

Is Eric Tomlinson a UX designer or a product design leader?
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Eric is a product design leader with deep hands-on UX expertise. His work spans strategy, systems thinking, team leadership, and execution—bridging design craft with business and product outcomes.

What types of companies does Eric work with?
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Eric has worked with startups, scale-ups, agencies, and enterprise organizations across fintech, mobility, SaaS, mobile apps, and platform-based products—often in regulated or technically complex environments.

How does Eric approach consulting?
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Unlike an agency, Eric embeds deeply with teams, leaders, and product organizations. He operates as a strategic partner—shaping direction, elevating design maturity, and building long-term capability, not just delivering screens.

How does AI influence modern product design?
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AI is changing how users discover, interact with, and trust digital products. As a design leader, I focus on how AI impacts experience strategy, system design, and decision-making—ensuring products remain clear, ethical, and user-centered as AI becomes more embedded.

What problems does Eric typically help solve?
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Eric helps organizations improve UX maturity, modernize legacy platforms, scale design systems, incorporate AI-tools and processes, ensure visual design quality, and align cross-functional teams around clear product strategy and customer outcomes.